Email Notifications

1. Will the admin receive an email when someone submits an application?

Ans: Yes. You can enable Admin Notification Emails so your team can receive notifications when customers submit applications.

2. Why am I not receiving admin notification emails?

Ans: First, check that Admin Notification Emails are enabled and that the recipient email address is correct. Also check your spam or junk folder.

3. Will customers receive an email after submitting the form?

Ans: Yes. You can enable Customer Confirmation Emails to notify customers after they submit an application.

4. Why are customers not receiving confirmation emails?

Ans: Check that customer emails are enabled and that the customer entered a valid email address. Also ask the customer to check their spam or junk folder.

5. Why are my emails going to spam?

Ans: Email providers may filter automated emails. Ask the recipient to mark the email as Not Spam and add the sender to their trusted contacts. Business email administrators may also need to check their email security settings.