Creating Contact & Feedback Forms from Templates

Rivio B2B Registration Forms provides ready-to-use templates for creating different types of forms. The Contact Form and Feedback Form templates make it easy to collect general enquiries, customer feedback, and satisfaction information without building a form from scratch.

Creating a Contact Form

The Contact Form template is designed for general enquiries from customers, buyers, and business partners.

What Does the Contact Form Include?

The template includes 3 fields:

• Your details: Collect basic information about the person contacting you.
• Company (optional): Allow customers or partners to provide their company name.
• How can we help?: Give visitors a place to describe their enquiry or request.

The template has 2 required fields, while the company field is optional.

When an application is approved, the form can apply the contact tag to help identify contact submissions.

How to Create the Contact Form

1. Open Rivio B2B Registration Forms in your Shopify Admin.
2. Go to the Templates section.
3. Find the Contact Form template.
4. Review the fields included in the template.
5. Click Use template.
6. Customize the fields according to your requirements.
7. Save and publish the form when it is ready.

Creating a Feedback Form

The Feedback Form template is designed to collect customer feedback and understand their overall experience with your business.

What Does the Feedback Form Include?

The template includes 3 fields:

• Your details: Collect information about the customer providing feedback.
• Overall experience: Ask customers to share or rate their overall experience.
• Tell us more: Give customers an opportunity to provide additional comments or suggestions.

All 3 fields are required, ensuring that customers provide the key information needed for your feedback process.

When an application is approved, the form can apply the feedback tag to help organize feedback submissions.

How to Create the Feedback Form

1. Open Rivio B2B Registration Forms in your Shopify Admin.
2. Go to the Templates section.
3. Find the Feedback Form template.
4. Review the fields included in the template.
5. Click Use template.
6. Customize the form fields and settings as needed.
7. Save and publish the form.

Which Template Should You Use?

Choose the Contact Form when you want to receive general questions, enquiries, or requests from customers and business partners.

Choose the Feedback Form when your goal is to understand customer satisfaction, collect opinions, or gather suggestions about their experience.

Both templates provide a simple starting point and can be customized to match your business requirements.